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Account
U
Name
Email
Sign-in method
Your unique identifier for hub pickup and smart locker access.
Sign out
Sign out of this device
Billing and invoice
Description Type Credits earned Amount Date Tracking Number
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Plans
Choose a plan
Pick the plan that fits your shipping volume — upgrade anytime as you grow.
Basic
Get started for free
Perfect for occasional sellers just getting started with a handful of shipments each month.
$0/month
  • Up to 10 batch labels / month
  • BNB + Shopify label formats
  • Address book & warehouse management
  • Email support
Enterprise
For high-volume sellers
Designed for high-volume sellers who need unlimited scale, dedicated support, and custom integrations.
$19.99/month (TBD)
  • Unlimited batch labels
  • All marketplace formats
  • Dedicated account manager
  • Custom integrations & SLA
Usage
/ credits
Prompt credits
Completion credits
Sign-up grant
Per successful purchase
Address Book
🔍
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Warehouses
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User Guide
Open Settings from the profile menu (bottom-left corner). Six tabs let you manage your account and preferences.
AccountProfile info, AirBox ID, and sign-in method
Billing and invoicePayment history
PlansCompare and choose a subscription plan
UsageCredit balance, consumption breakdown, and earning rates
Address BookSaved contacts for faster address lookup during shipping
WarehousesPre-saved sender addresses to pre-fill from-address fields
Single-Label Creation — New Shipment
Chat with the AI to create one shipping label at a time. Just describe your shipment in plain language.
1
Click New Shipment in the left sidebar to start.
2
Type your shipment details — from/to addresses, package weight, and dimensions.
3
The AI fetches rates from USPS and UPS — click a rate card to select a service.
4
Confirm the payment and download your label as a PDF.
Quick-Fill Form
Prefer entering details in a structured form? Use the quick-fill form instead of typing a message.
1
Click the form icon in the input bar — a structured card appears in the chat.
2
Fill in sender address, recipient address, and package weight (required). Dimensions are optional.
3
Click Get Rates → — the form is sent to the AI automatically.
4
Cancel anytime by clicking Cancel or clicking the form icon again.
Batch Labels
Purchase labels for multiple shipments in a single session — ideal for fulfilling multiple orders at once.
1
Click Batch Labels in the left sidebar.
2
Add shipment rows manually or upload a CSV with your order data.
3
Review each row, edit inline if needed, and select a carrier service per order.
4
Confirm payment — labels are generated for all orders at once and ready to download.
Monthly Usage Reports
View your shipping activity at a glance — total labels, total spend, top carrier, and a monthly spend chart broken down by carrier.
1
Click Monthly Usage Reports in the left sidebar.
2
The stat cards at the top show totals for the last 12 months.
3
The chart shows monthly spend stacked by carrier — hover a bar for the exact amount.
4
The breakdown table lists each month and carrier with label count and total spent.
AirBox ID
Your AirBox ID is a unique identifier tied to your account, used to verify pickup at hubs and unlock Smart Lockers.
1
Find your AirBox ID and QR code in the Account tab of Settings.
2
Show the QR code or give the ID at a hub counter or Smart Locker kiosk to verify pickup.
Learn more →
Can I ship a hazardous item via Airboxship.ai?
No.
?
New Contact
Select address
Choose a pickup location
Radius (miles)
Search an address to see nearby pickup points.
Shipment