Welcome to BoxNearby Corp, doing business as (“d/b/a”) BoxNearby and AirboxShip (“BoxNearby,” “we,” “our,” or “us”). We own and operate www.boxnearby.com, AirboxShip.ai, the AirboxShip mobile app for iOS and Android, the BoxNearby AirboxShip Shopify app, and BoxNearby.shop, together with our marketplace integrations (INCLUDING, BUT NOT LIMITED TO, SHOPIFY, WOOCOMMERCE, OR BIGCOMMERCE APPS) and all related content, products, and services (collectively, the “Services”). The terms “you,” “your,” “yours,” and “user” refer to any person or entity that accesses, views, browses, visits, or otherwise uses any part of the Services.
By using and accessing the Services, you agree to be bound by the Terms of Use at https://airboxship.ai/terms. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
This policy applies to all personal information collected through our "Services," which include:
When you interact with our Services, we collect account credentials such as your username, password, and preferences.
Automatic Account Provisioning: To provide a seamless, unified experience across the BoxNearby ecosystem, by accessing our marketplace applications (Shopify, WooCommerce, or BigCommerce) or our web tools, you acknowledge and agree that BoxNearby may automatically provision a unified "AirBox" account for you. This allows you to access the AirBox mobile application and our BoxNearby dashboard using the data or credentials provided during your initial interaction with any of our Services. You are responsible for keeping these account credentials safe. This unified account enables services such as order tracking, customer support, and access to all smart hub locations provided by BoxNearby and its partners.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
We may collect personal information from the following sources:
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
The Services are hosted by Marketplaces, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Marketplaces as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Marketplaces enhanced features that incorporate data and information obtained from your interactions with our Services, along with other merchants and with Marketplaces. To provide these enhanced features, Marketplaces may make use of personal information collected about your interactions with our Services, along with other merchants, and with Marketplaces. In these circumstances, Marketplaces is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Marketplaces uses your personal information and any rights you may have, you can visit the marketplace’s privacy policy links. (For example, Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.)
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services. If you install or enable a third party service for use with the Services, you grant us permission to share on your behalf, or allow the applicable third party service provider to access your information and data and to take any other actions as required for the interoperation of the third party service with the Services. Your use of third party services is entirely at your own risk and discretion. We are not responsible for any disclosure, modification or deletion of your information or data, or for any losses or damages you may suffer, because of access by a third party service or a third party service provider to your information or data. Under no circumstances will BoxNearby Corp be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever, that result from any third party services or your relationship with any third party service provider. You agree to indemnify and hold us and (as applicable) our affiliates (within our corporate group), officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys' fees, arising out of your use of a third party service or your relationship with a third party service provider.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Marketplaces uses your personal information and any rights you may have, including rights related to data processed by marketplaces. (For example, Shopify, you can visit https://privacy.shopify.com/en.)
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@boxnearby.com or contact us at 160 E Tasman Dr, Suite 108, San Jose, CA, 95134, US